Refund policy

At Jet Knitwears Ltd., we strive to provide our customers with high-quality products and ensure satisfaction with every purchase. To clarify our policies regarding exchanges, please review the following terms.

Exchange Policy:

No Returns: We do not accept returns for any products.
Exchanges Only: We offer exchanges on items that are damaged or defective. If you receive a damaged or defective product, you can request an exchange within 10 days from the date of delivery.
Eligibility for Exchange:
- The product must be in its original condition with all tags, packaging, and accessories intact.
- You must provide proof of purchase (order number or receipt).
- Exchanges are available for the same product only; we do not offer exchanges for different products or sizes.

Steps to Request an Exchange:

Contact our Customer Care at 6395751050 or email us at info@jetknit.com within 10 days of receiving your order.
Provide details of the defect or damage, along with photos if necessary.
Our team will review your request and guide you through the exchange process.

Non-Exchangeable Products:

Products that have been used, washed, or altered.
Products without original packaging or missing accessories.
Requests made after the 10-day exchange window.

Shipping for Exchanges:

If your product is eligible for an exchange, we will cover the cost of return shipping for defective or damaged items.
The exchanged product will be shipped to you free of charge once the defective item is received and inspected.

Contact Us:

If you have any questions or concerns regarding our Exchange Policy, feel free to contact us:

Customer Care: 6395751050
Email: info@jetknit.com
Address: Jet Knitwears Ltd, 119/410, B-1, Darshan Purwa, Kanpur, Kanpur Nagar, 208012, Uttar Pradesh, India

We appreciate your understanding and are committed to ensuring a smooth shopping experience with Jet Knitwears Ltd..